Questions & Answers

How do I make a Florida Keys Vacation Rental Reservation?

Call us at 1-262-650-0246, Click Here to fill out our online Reservation Request Form or Email rentmy@gmail.com to confirm availability and reserve your week.
*After we confirm that the week you requested is available, we will ask for your complete contact information, phone numbers, etc. We will prepare & email you a rental agreement with details as well as a boat agreement, if you will have one of our boats.
*A security deposit will be required to hold your reservation along with your signed rental / boat agreement. The rental fee is due at least 60 days prior to your arrival (90 Days for holidays). Payments can be made using a personal check, cashiers check or credit card including MasterCard, Visa or Discover. American Express credit cards are considered on a case by case basis.
*30 days or so before you arrive, you will receive a Welcome Letter that will include information you may need during your stay.
*Your security deposit is usually returned to your credit card just days after checking out. Upon occasion, we may have to return it via postal mail. We will send it no later than 10 business days of your departure, after our property manager has inspected the property. If there are any complications, you will be contacted either by phone or email.

What is your Cancellation Policy?

*Our cancellation policy provides that once you place a security deposit to reserve a week at any of our vacation rentals, you’re asked to sign the rental agreement and agree to pay the full rental amount 60 days prior to your check-in date (90 Days for Holidays). If you must cancel before the 60-day window (90 Days for Holidays), a $100 administrative fee (which may be credited towards a later booking) will apply and the remaining balance of your security deposit is returned to you.
*If you must cancel within the 60-day period (90 Days for Holidays), we aggressively attempt to re-book your week. At that point, you have already paid your rental amount and have signed a rental agreement with us. Quite often, we are successful in re-booking cancelled weeks, however, this is NOT guaranteed. (The longer we have, the more likely we will be able to re-book it) If we are able to re-book your week, we will refund up to the amount you paid. (If we end up re-booking your week for less then you paid, we will refund you the amount we re-booked it for.) If we are unable to re-book your week, then you are responsible for the rental amount and your security deposit will be returned in full.

How do I check Vacation Home Availability?

Our rates for each Vacation rental is on the individual vacation rental pages. You can call 1-262-650-0246 or email rentmy@gmail.com for availability.
   – (Please include Name, Dates & # of Guests)

Do you have Fishing & Snorkeling Gear?

Yes, we rent fishing and snorkeling gear to our guests on a first come, first serve basis.

When do rental weeks start & end?

The weekly rentals are Saturday to Saturday or Sunday to Sunday. See the rates page to view each property.

When do rental weeks start & end?

Check in is 3:00 pm and check-out time is 9:00 am at most of our properties.

How do I get the keys?

The address of our homes and directions are explained on your Rental Agreement or Welcome Letter.

Do you take Credit Cards?

We take MasterCard, Visa and Discover for Security Deposits and Last Minute Bookings. We may accept credit cards for the rental, taxes & cleaning fee on a ‘one on one’ basis.

Do you take pets?

On a case by case basis, please call to discuss.

Is smoking allowed?

Our homes are smoke free, thank you for your cooperation. (If you are caught smoking or having smoked in our home, you will be charged $250)

How do I know if my children are considered adults?

We consider children to be between the ages of 3 and 12. 13 and above are adults.

Do you have somewhere for a baby to sleep?

We have a Play Pen / Pack ‘n Play available upon request on a first come, first serve basis.

Do you have a highchair or a stroller?

We have a highchair and a stroller available upon request on a first come, first serve basis.

Do you have a roll-away bed available?

We have a couple twin size roll-away beds available upon request on a first come, first serve basis. These are not cots, they are actual twin beds.

Where do you fly into?

Most people fly into Miami Airport, however Fort Lauderdale airport is only 30 minutes further and usually cheaper. Key West & Marathon each have an airport but are usually quite expensive. Check with your airline for possible connections.

How far is Marathon from Miami?

Approximately 100 miles or About 2 hours away. Fort Lauderdale is about 2.5 Hours away.

Is there parking?

Most of our properties have off street parking for 2 cars and 1 trailer, maximum of 3 vehicles.
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