FAQ

*Our cancellation policy provides that once you place a security deposit to reserve a week at any of our vacation rentals, you’re asked to sign the rental agreement and agree to pay the full rental amount 60 days prior to your check-in date (90 Days for Holidays). If you must cancel before the 60-day window (90 Days for Holidays), a $100 administrative fee (which may be credited towards a later booking) will apply and the remaining balance of your security deposit is returned to you.

 

*If you must cancel within the 60-day period (90 Days for Holidays), we aggressively attempt to re-book your week. At that point, you have already paid your rental amount and have signed a rental agreement with us. Quite often, we are successful in re-booking cancelled weeks, however, this is NOT guaranteed. (The longer we have, the more likely we will be able to re-book it) If we are able to re-book your week, we will refund up to the amount you paid. (If we end up re-booking your week for less then you paid, we will refund you the amount we re-booked it for.) If we are unable to re-book your week, then you are responsible for the rental amount and your security deposit will be returned in full.